The Y. VID-VIW Help Desk extension for Magento 1 is designed for effective client request managing. Tickets can be submitted from the customer area and the store backend, or through an email. The enhanced contact form allows customers to specify the subject of the message and the department where the request goes. Moreover, they are able to attach some types of the files that were allowed by the admin. With our module, customers can send a reply to the support agents directly from their mailboxes.
Best CMS software licenses by a team of experts, intended to give only the best possible experience.
MAKIS OÜ © 2020